Online Reputation Team Lead (Tesonet Global, UAB)
Darbdavys: Tesonet Global, UAB
Miestas: Kaunas
Paskelbta: 2026-10-25
💶 3300 - 4500 €/mėn. Prieš mokesčius · visa darbo diena
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Job description:
We are looking for a communications professional to lead a dedicated team of online reputation specialists. If you enjoy solving complex communication puzzles and want to play a key role in how a global cybersecurity brand is perceived, this is the role for you.
Lead a team of five online reputation specialists responsible for user communication across online channels, sentiment monitoring, reporting, and managing online reputation projects;
Manage sensitive situations that may negatively impact the brand and coordinate communication strategies when needed;
Work closely with internal stakeholders, including Product, Legal, PR, and Customer Service, to ensure consistent messaging;
Represent the online reputation perspective in product development and launches, helping to identify and mitigate potential risks;
Leverage online sentiment data to identify trends and turn them into actionable areas for improvement;
Develop and scale standard procedures and communication templates to ensure efficient collaboration.
Requirements:
Excellent written and verbal communication skills and ability to craft clear, concise, and persuasive messages
Proven experience in the field of PR, communication, or online reputation
Systematic approach toward problem-solving in unstructured and undefined situations
Analytical thinking and willingness to dig into macro- and micro-level details of a situation
Strong understanding and use of social platforms such as Reddit, Facebook, X
Nice to have
Have experience in people management, including leading and mentoring a team
Know the cybersecurity landscape and trends
Company offers:
Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development
Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks
Tools of your choice: choose the technical equipment and tools you need to do your best work
Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations
Work-life balance: with our WFA policy, you can work from almost anywhere in the world
More days off: additional vacation days depending on your tenure
Premium Surfshark accounts: for you, your family, and friends
We are looking for a communications professional to lead a dedicated team of online reputation specialists. If you enjoy solving complex communication puzzles and want to play a key role in how a global cybersecurity brand is perceived, this is the role for you.
Lead a team of five online reputation specialists responsible for user communication across online channels, sentiment monitoring, reporting, and managing online reputation projects;
Manage sensitive situations that may negatively impact the brand and coordinate communication strategies when needed;
Work closely with internal stakeholders, including Product, Legal, PR, and Customer Service, to ensure consistent messaging;
Represent the online reputation perspective in product development and launches, helping to identify and mitigate potential risks;
Leverage online sentiment data to identify trends and turn them into actionable areas for improvement;
Develop and scale standard procedures and communication templates to ensure efficient collaboration.
Requirements:
Excellent written and verbal communication skills and ability to craft clear, concise, and persuasive messages
Proven experience in the field of PR, communication, or online reputation
Systematic approach toward problem-solving in unstructured and undefined situations
Analytical thinking and willingness to dig into macro- and micro-level details of a situation
Strong understanding and use of social platforms such as Reddit, Facebook, X
Nice to have
Have experience in people management, including leading and mentoring a team
Know the cybersecurity landscape and trends
Company offers:
Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development
Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks
Tools of your choice: choose the technical equipment and tools you need to do your best work
Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations
Work-life balance: with our WFA policy, you can work from almost anywhere in the world
More days off: additional vacation days depending on your tenure
Premium Surfshark accounts: for you, your family, and friends