Team Leader, Trust & Safety Operations (Vinted, UAB)
Darbdavys: Vinted, UAB
Miestas: Kaunas
Paskelbta: 2026-10-24
💶 2550 - 3450 €/mėn. Prieš mokesčius · visa darbo diena · paskelbta 2026-10-06
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Job description:
As our new Team Leader within Trust & Safety Operations Department, you’ll be directly responsible for the growth and development of your team members. We’re looking for someone to successfully achieve our ultimate goal of making Vinted’s community feel well taken care of.
You’ll be a role model for your team, demonstrating your core values and excellent communication skills, as well as being an expert in providing member support of the highest quality. By driving operational excellence in your own team, you’ll be directly contributing to the mission of the whole Community Support department.
Align the team on clear objectives, track progress through regular 1:1s, and provide timely, actionable feedback to support performance and growth
Ensure effective collaboration framework with internal and external stakeholders on multi-team projects
Focus on the professional and personal growth of your team, including conducting performance and compensation reviews.
Build and maintain a team of people who trust each other, are not afraid of conflict, are committed and accountable, and care about results.
Implement TSO strategic directions
Identify and make improvements to our operations and processes
Take ownership of achieving the set service quality targets
Requirements:
Experience in a leadership role or a proven track record of growth towards a leadership role
Possess excellent organisational and time management abilities
Demonstrate strong communication skills.
Result and people-oriented
Quick learner and thinker
You bring structure to ambiguity
Excellent spoken and written English
Strong critical thinking and decision-making abilities
Enjoy fostering a healthy, collaborative, and inspiring environment
Operate on empathy, honesty, and respect
Company offers:
The opportunity to benefit from our share options programme
25 working days of holiday
Access to all the tools & tech needed for work
Home office support: we provide IT workstation equipment and a personal budget of up to 540 for home workplace furniture
Private health insurance
Digital mental and emotional health support and Employee Assistant Program (EAP)
Frequent team-building events
A personal monthly budget for shopping on Vinted
The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
A dog-friendly office
In Vilnius office: gym & in-house meals at friendly prices
In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast
As our new Team Leader within Trust & Safety Operations Department, you’ll be directly responsible for the growth and development of your team members. We’re looking for someone to successfully achieve our ultimate goal of making Vinted’s community feel well taken care of.
You’ll be a role model for your team, demonstrating your core values and excellent communication skills, as well as being an expert in providing member support of the highest quality. By driving operational excellence in your own team, you’ll be directly contributing to the mission of the whole Community Support department.
Align the team on clear objectives, track progress through regular 1:1s, and provide timely, actionable feedback to support performance and growth
Ensure effective collaboration framework with internal and external stakeholders on multi-team projects
Focus on the professional and personal growth of your team, including conducting performance and compensation reviews.
Build and maintain a team of people who trust each other, are not afraid of conflict, are committed and accountable, and care about results.
Implement TSO strategic directions
Identify and make improvements to our operations and processes
Take ownership of achieving the set service quality targets
Requirements:
Experience in a leadership role or a proven track record of growth towards a leadership role
Possess excellent organisational and time management abilities
Demonstrate strong communication skills.
Result and people-oriented
Quick learner and thinker
You bring structure to ambiguity
Excellent spoken and written English
Strong critical thinking and decision-making abilities
Enjoy fostering a healthy, collaborative, and inspiring environment
Operate on empathy, honesty, and respect
Company offers:
The opportunity to benefit from our share options programme
25 working days of holiday
Access to all the tools & tech needed for work
Home office support: we provide IT workstation equipment and a personal budget of up to 540 for home workplace furniture
Private health insurance
Digital mental and emotional health support and Employee Assistant Program (EAP)
Frequent team-building events
A personal monthly budget for shopping on Vinted
The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
A dog-friendly office
In Vilnius office: gym & in-house meals at friendly prices
In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast